Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

Name

Email address

Phone number

Business or professional information

State of residence or licensing interest

Coaching, mentorship, speaking, or licensing inquiry details

Messages submitted through contact forms

Scheduling or consultation request information

Any other information you choose to provide

We may also collect certain information automatically when you use the website, including:

IP address

Browser type

Device type

Pages visited

Date and time of visit

Referring website

Interaction with website links, buttons, and forms

Cookie and tracking technology data

2. How We Use Your Information

We may use the information we collect to:

Respond to your inquiries

Provide information about coaching, mentorship, speaking, real estate education, business growth resources, and insurance licensing education

Connect you with XCEL Solutions or related education resources

Schedule calls or consultations

Send follow-up communications

Improve website performance and user experience

Measure marketing effectiveness

Maintain internal records

Protect against spam, fraud, unauthorized activity, or misuse

Comply with applicable legal obligations

3. XCEL Solutions and Third-Party Education Platforms

Our website may link to XCEL Solutions or other third-party platforms for insurance licensing education, exam preparation, continuing education, checkout, course access, account creation, customer support, refunds, and related services.

When you click a link to XCEL Solutions or another third-party platform, you may be redirected to a website that we do not own or control. Information you provide on XCEL Solutions’ website is governed by XCEL Solutions’ own privacy policy, terms of service, refund policy, cookie policy, and other applicable policies.

We are not responsible for the privacy practices, course platform operations, refund decisions, payment processing, data handling, or content of third-party websites.

4. How We Share Information

We may share information with trusted service providers and business partners when necessary to operate the website, respond to inquiries, provide services, or connect you with relevant resources.

This may include:

XCEL Solutions or related education partners

Website hosting providers

CRM and lead management platforms

Email marketing providers

Scheduling software providers

Payment processors, if applicable

Analytics and advertising platforms

Professional advisors, such as attorneys, accountants, or consultants

Legal authorities, if required by law

We do not sell your personal information in the traditional sense. However, some privacy laws may define certain analytics, advertising, or tracking technologies as “sharing” or “selling.” Where legally required, you may request to opt out of such activities.

5. Email and Text Communications

If you provide your email address or phone number, we may contact you about your inquiry, coaching opportunities, licensing resources, events, business updates, or related services.

If text messaging is available and you opt in, message and data rates may apply. You may opt out of marketing text messages by replying “STOP” or following the instructions provided in the message. You may unsubscribe from marketing emails by using the unsubscribe link or contacting us directly.

Opting out of marketing communications does not prevent us from sending necessary transactional or administrative messages.

6. Cookies and Tracking Technologies

We may use cookies, pixels, tags, analytics tools, and similar technologies to:

Operate the website

Remember user preferences

Understand website traffic

Improve content and design

Measure advertising performance

Support remarketing or similar marketing activities

You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Some website features may not function properly if cookies are disabled.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business records, resolve disputes, comply with legal obligations, and enforce agreements.

Retention periods may vary depending on the type of information, the reason it was collected, and applicable legal requirements.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no website, online system, email transmission, or storage method is completely secure. We cannot guarantee absolute security.

You are responsible for using caution when submitting information online.

9. Your Privacy Rights

Depending on your location, you may have the right to:

Request access to personal information we hold about you

Request correction of inaccurate information

Request deletion of certain personal information

Opt out of certain marketing communications

Opt out of certain data sharing or targeted advertising activities

Request information about how your data is used or disclosed

To submit a privacy request, contact us using the information listed below. We may need to verify your identity before processing your request.

10. California Privacy Notice

If you are a California resident, you may have additional rights under California privacy laws, including the right to know, delete, correct, and opt out of certain uses of personal information.

We do not knowingly sell personal information in exchange for money. Some third-party analytics or advertising tools may be considered “sharing” under California law. California residents may contact us to request more information or opt out where applicable.

11. Children’s Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.

12. Third-Party Links

Our website may contain links to third-party websites, including XCEL Solutions, podcast platforms, video platforms, social media platforms, scheduling tools, and business resources.

We are not responsible for the privacy practices, policies, security, or content of third-party websites. You should review their policies before submitting information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

14. Contact Us

For privacy questions or requests, contact us at:

Team Mendoza / Joe Mendoza
Email: [email protected]
Address: Office:100 East San Marcos Boulevard, SUITE 400, San Marcos, 92069
Website: [Insert Website URL]